Terms of Service

Welcome to First Hope Home Care. These Terms of Service (“Terms”) govern your use of our website, services, and communication tools, including SMS/text messaging services. By using our website or engaging with our services, you agree to comply with these Terms and our Privacy Policy.

1. Services We Provide

First Hope Home Care provides non-medical in-home care services designed to support individuals with daily living activities. Services may include personal care, companionship, meal preparation, and other supportive care services.

2. SMS Opt-In and Consent

By providing your phone number and opting in, you consent to receive SMS messages from First Hope Home Care. These messages may include appointment reminders, service updates, follow-ups, and other important notifications.

Message Frequency: Message frequency may vary depending on your interaction with our services.

Message and Data Rates: Message and data rates may apply based on your mobile carrier plan.

HELP Instructions: For assistance, reply HELP to any SMS message or contact us at support@firsthopecare.com or 303-222-0063.

STOP Instructions: To opt out at any time, reply STOP to any SMS message. After opting out, you will no longer receive messages unless you opt in again.

Privacy Policy: Please review our Privacy Policy for details on how we handle your personal information.

Data Sharing:
We do not share, sell, or distribute mobile opt-in data or SMS consent with third parties for marketing purposes. We may share information only as necessary to provide our services or comply with legal obligations.

3. User Responsibilities

You agree to provide accurate and up-to-date information when using our services. You are responsible for maintaining the accuracy of your contact details and ensuring that you have authority to provide any information submitted.

4. Payment and Charges

By using our services or opting in to SMS communications, you acknowledge that standard message and data rates may apply. You are responsible for any charges imposed by your mobile carrier.

5. Limitation of Liability

To the fullest extent permitted by law, First Hope Home Care shall not be liable for any indirect, incidental, or consequential damages resulting from your use of our services. Any liability is limited to the amount paid for the services, if applicable.

6. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of the updated Terms.

7. Contact Information

If you have any questions about these Terms, please contact us:

First Hope Home Care
Email: support@firsthopecare.com
Phone: 303-222-0063