Privacy Policy

Last updated: April 27, 2026

At First Hope Home Care, we take your privacy seriously. This Privacy Policy explains how we collect, use, and share your personal information when you use our services, including our website, communication tools, contact forms, and SMS services. By using our services, you consent to the collection and use of your information as described in this policy.

Information We Collect

We may collect personal information you provide when you contact us, request a consultation, or fill out a form on our website. This may include your name, email address, phone number, and any other information you choose to provide.
We use this information to respond to inquiries, schedule consultations, coordinate care services, and provide updates about our services.

How We Use Your Information

We may use your information to:

• Respond to your inquiries
• Schedule appointments and consultations
• Provide service updates and communication
• Improve our website and customer experience
• Comply with legal obligations

No Mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. You can opt out at any time by replying STOP. Message and data rates may apply.

You agree to receive Customer care / Conversational messages from First Hope Home Care. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP. You can also email us at support@firsthopecare.com.

SMS and Text Communication

Users provide their phone number through website forms, job applications, or service inquiries and explicitly consent to receive SMS communications from First Hope Home Care related to employment, onboarding, scheduling, care coordination, and service updates. Consent is not a condition of purchase or service.

Message Frequency: Message frequency may vary depending on your interaction with our services.

Message and Data Rates May Apply: Standard message and data rates may apply based on your mobile carrier.

Opt-Out Instructions: You can opt out at any time by replying STOP to any SMS message. After opting out, you will no longer receive messages unless you opt in again.

Help Instructions: For assistance, reply HELP to any message or contact us directly using the information below.

We do not share, sell, or distribute mobile opt-in data or SMS consent with third parties for marketing purposes under any circumstances.

Data Sharing

We do not share, sell, or distribute mobile opt-in data or SMS consent with third parties for marketing purposes.
We may share personal information only as necessary to provide our services (such as communication providers) or as required by law.
No mobile opt-in data is shared for marketing or promotional purposes.

Cookies and Website Usage

Our website may use cookies or similar technologies to enhance your browsing experience and improve website functionality. These technologies may collect non-personal data such as browser type and site usage.

How We Protect Your Information

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

Your Rights

You may request access to, correction of, or deletion of your personal information. To make a request, please contact us using the information below.

Third-Party Services

We may use third-party tools or services to operate our website and communication systems. These providers may process limited data as required to perform their functions.

Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:
First Hope Home Care
Website: firsthopecare.com
Email: support@firsthopecare.com
Phone: 303-222-0063